{"id":551,"date":"2022-02-04T06:50:58","date_gmt":"2022-02-04T06:50:58","guid":{"rendered":"https:\/\/www.sisource.co.za\/?page_id=551"},"modified":"2022-02-28T07:37:18","modified_gmt":"2022-02-28T07:37:18","slug":"services-2","status":"publish","type":"page","link":"https:\/\/www.sisource.co.za\/?page_id=551","title":{"rendered":"Services"},"content":{"rendered":"<p><strong>SAP Basis Services<\/strong><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-511 alignleft\" src=\"https:\/\/www.sisource.co.za\/wp-content\/uploads\/2022\/01\/SAP-Basis-Support-1-300x228.png\" alt=\"SAP-Basis-Support-1\" width=\"300\" height=\"228\" srcset=\"https:\/\/www.sisource.co.za\/wp-content\/uploads\/2022\/01\/SAP-Basis-Support-1-300x228.png 300w, https:\/\/www.sisource.co.za\/wp-content\/uploads\/2022\/01\/SAP-Basis-Support-1-600x457.png 600w, https:\/\/www.sisource.co.za\/wp-content\/uploads\/2022\/01\/SAP-Basis-Support-1-400x304.png 400w, https:\/\/www.sisource.co.za\/wp-content\/uploads\/2022\/01\/SAP-Basis-Support-1.png 737w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p><b>Planning &#8211; Pre-implementation\/Upgrade\/Migration: <\/b><\/p>\n<ul>\n<li>Offer a pro-active as opposed to reactive service<\/li>\n<li>Plan, First Principles &amp; Strategy<\/li>\n<li>Operating System &amp; Database Selection &amp; Architecture<\/li>\n<li>Hardware Sizing<\/li>\n<li>SAP Component Selection<\/li>\n<li>Landscape Design<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Installation \/ Deployment: <\/b><\/p>\n<ul>\n<li>Operating System configuration<\/li>\n<li>Database Installation &amp; Configuration<\/li>\n<li>SAP Installation &#8211; ABAP\/Java application instances, Fiori and CAR<\/li>\n<li>Define Backup \/ Restore Strategy<\/li>\n<li>Configuration (TMS, CTS+, Solution Manager, Integration etc.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Post Go-live: <\/b><\/p>\n<ul>\n<li>Monitoring &amp; Administration of ABAP\/Java systems<\/li>\n<li>Administration of Database backups<\/li>\n<li>Early Watch Configuration &amp; Report Analysis<\/li>\n<li>Workload Analysis &amp; Performance Tuning<\/li>\n<li>SAP Support Packs, Enhancement Package Deployment, Upgrade<\/li>\n<li>System Copies \/ Database Refreshes<\/li>\n<li>DB Upgrade \/ Patching<\/li>\n<li>Transition to Support teams<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Additional Services\/Solutions: <\/b><\/p>\n<ul>\n<li>OS\/DB Migrations<\/li>\n<li>SAP Router Installation &amp; Configuration<\/li>\n<li>Database Reorganization<\/li>\n<li>Solution Manager &#8211; Installation, Upgrade &amp; Configuration<\/li>\n<li>SAP Fiori &amp; NetWeaver Gateway Installation &amp; Configuration<\/li>\n<li>SLD Configuration &amp; Delta Upgrades<\/li>\n<li>DR strategy and High Availability replication<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Incident Management: <\/b><\/p>\n<ul>\n<li>24\/7 Production Support &amp; Monitoring, Break-fixes, Incident Mgmt.<\/li>\n<li>Faster response to priority incidents &amp; service requests<\/li>\n<li>Root Cause Analysis &amp; Problem Management:<\/li>\n<li>Root cause analysis for SEV1 Production incidents, Preventive Actions via Problem Management<\/li>\n<li>Minimizes occurrence of high business impact incidents<\/li>\n<li>Reduces unplanned downtimes in SAP environment<\/li>\n<li>Change &amp; Release Management:<\/li>\n<li>Installation \/ Configuration of additional services \/ enhancements<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>Monitoring &amp; Batch Operations <\/b><\/p>\n<ul>\n<li>Regular system health check &amp; reporting.<\/li>\n<li>24\/7 on-call support for production environment.<\/li>\n<li>Early Watch Report Analysis &amp; Corrections<\/li>\n<li>Incident Mgmt., Service Requests &amp; Problem Mgmt.<\/li>\n<li>Periodic Maintenance (Patching, System refreshes, Support Packs)<\/li>\n<li>Change &amp; Transport Management<\/li>\n<li>Support for Release Cycles<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><b>SAP Archiving<\/b><\/p>\n<ul>\n<li>Drawing\/updating Data Retention policy for the Organization legal and Audit requirements<\/li>\n<li>Efficient use of system resources (Disk, CPU)<\/li>\n<li>Ease of administration (shortening backup\/restore windows, easier upgrades\/migrations)<\/li>\n<li>Improve\/maintain system performance (system response times)<\/li>\n<li>Safe (legal) destruction of data<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>SAP Basis Services &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Planning &#8211; Pre-implementation\/Upgrade\/Migration: Offer a pro-active as opposed to reactive service Plan, First Principles &amp; Strategy Operating System &amp; Database Selection &amp; Architecture Hardware Sizing SAP Component Selection Landscape Design &nbsp; Installation \/ Deployment: Operating System configuration Database Installation &amp; Configuration SAP Installation &#8211; ABAP\/Java [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"slim_seo":{"title":"Services - SI Source","description":"SAP Basis Services &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Planning - Pre-implementation\/Upgrade\/Migration: Offer a pro-active as opposed to reactive s"},"footnotes":""},"class_list":["post-551","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.sisource.co.za\/index.php?rest_route=\/wp\/v2\/pages\/551","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.sisource.co.za\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.sisource.co.za\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.sisource.co.za\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.sisource.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=551"}],"version-history":[{"count":4,"href":"https:\/\/www.sisource.co.za\/index.php?rest_route=\/wp\/v2\/pages\/551\/revisions"}],"predecessor-version":[{"id":614,"href":"https:\/\/www.sisource.co.za\/index.php?rest_route=\/wp\/v2\/pages\/551\/revisions\/614"}],"wp:attachment":[{"href":"https:\/\/www.sisource.co.za\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=551"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}